Shipping / Return Policy

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Shipping and Return Policy


Greatmower.com offers FREE standard ground shipping on most products(check each product), to 48 contiguous United States. Shipping is available to Alaska, Hawaii and Canada for most items.  Please email us at cut4reel@greatmower.com with your zip code and city for a shipping quote to these locations.


Greatmower.com offers only quality reel mowers for which we are confident in offering a money-back return policy less shipping cost. To qualify for a return, see return Policy.

Return Policy

Greatmower.com offers only quality reel mowers for which we are confident in offering a money-back return policy. To qualify, all returns must be authorized by greatmower.com within 30 days of delivery. No return will be accepted without our Return Authorization (RA#). Please email cut4reel@greatmower.com for your RA#.

Greatmower.com will refuse to accept any return to which Styrofoam peanuts or pellets have been added.

* Product must be shipped prepaid to the address specified on the Return Authorization within 10 days of being issued an RA#

 * Product must be in like-new condition: clean, undamaged, complete and packed in original boxes.

* No refund  given on shipping and handling fees

* Full credit, less original shipping and handling costs will be issued within 14 days of receipt of product


If you have any problems with your product after the 30 day greatmower.com return period, please review the manufacturer's warranty, and then if you believe the issue is covered by the warranty, please contact the manufacturer directly.

Sorry, there is no return on parts orders unless the part you receive is not the part you ordered.

This Return Policy applies to retail customers of greatmower.com only and does not apply to orders shipped to, or on behalf of, another dealer. If you purchased from another dealer, check with your dealer for return policies.


-Updated Sept 11, 2010



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